CANBERRA LABOR CLUB GROUP - PRIVACY POLICY

Introduction

Canberra Labor Club Limited (“Club”), which includes the Canberra Labor Club, City Labor Club, Ginninderra Labor Club, Weston Creek Labor Club, and the Mercure Canberra Belconnen Hotel, is committed to adhering to the Privacy Act 1988 (Cth) (the “Act”) and the Australian Privacy Principles, as well as any other applicable privacy laws.

Scope

This privacy policy applies to all personal information we collect, hold, use, and disclose. Personal information is any information or opinion about an individual whose identity is apparent or can be reasonably ascertained from that information or opinion.

Information Collection

We collect personal information about you when you:

1. Apply for or renew membership.
2. Visit our venues or hotel as a guest or member’s guest.
3. Utilize our facial recognition technology.
4. Use your membership card in our facilities, including gaming machines and entrance terminals.
5. Engage with our services or those of third parties within our premises.
6. Subscribe to our mailing lists or follow us on social media platforms.
7. Participate in surveys or research activities.
8. Submit a job application or resume.
9. Provide information to us for any other reason, such as goods and services.
10. Are excluded under the Online Gambling Exclusion Scheme.
11. The Canberra Labor Club App named ‘Canberra Labor Club YouRewards’ available on the Apple & Google Play Store, collects location data to reward patrons for using our services even when the app is closed or not in use. A Member or guest may turn location services off in their settings if they wish to opt out of this feature of the app.

Information Usage

We use your personal information for:

1. Providing and advertising Club facilities and services.
2. Direct marketing from us or our affiliated entities.
3. Sharing with third-party service providers to offer you products or services.
4. Consulting with our advisers for legal or financial matters.
5. Storing or transferring to our affiliated entities, domestically or internationally.
6. Fulfilling and enforcing contractual obligations.
7. Internal purposes like risk management, service reviews, and staff training.
8. Complying with the Online Gambling Exclusion Scheme.

Legal Obligations

We are required by Australian laws, such as the GST legislation, the Liquor Act 2010, the Gaming Machine Act 2004, the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, and the Electoral Act 1992, to collect, retain, and disclose certain personal information. This information is generally retained for seven years.

Consent and Opt-Out

You are considered to have consented to direct marketing unless you opt out. You can opt out by contacting our Privacy Officer or through the Google Analytics Opt-Out Browser Add-on.

Data Security

We employ robust security measures, including firewalls and password protection, to safeguard your personal information. Hard copies of membership applications are securely archived for seven years.

Access and Corrections

You may request access to or correction of your personal information by contacting our Privacy Officer. However, there may be instances where access is denied as permitted by law.

Complaints

If you believe we have breached any privacy laws, you may file a complaint with our Privacy Officer at:

Privacy Officer
Canberra Labor Club Group
PO Box 167
Belconnen ACT 2616
Email: admin@laborclub.com.au
Phone: (02) 6251 5522

Overseas Disclosure

While it is unlikely, your personal information may be disclosed to overseas recipients. By using our services, you consent to this potential overseas disclosure.

Policy Updates

We may update this Privacy Policy periodically. It is your responsibility to review this policy to stay informed about our privacy practices.